Services marketing : manusia, teknologi, strategi
Pengarang: Lovelock, Christopher; Ilyas, Fairano; Wirtz, Jochen
Sekretariat APTIK Jl. Jend. Sudirman No. 51 Jakarta DKI 12930 Indonesia
contact@aptik.or.id
Pengarang: Lovelock, Christopher; Ilyas, Fairano; Wirtz, Jochen